Emergency Services Urges Residents to Register for CarolineConnect

| September 12, 2017 | 0 Comments

September 2017

Recent natural disasters like Hurricane Harvey have shown how important it is for residents to have access to timely emergency information, directly from a credible source.  While we all hope a disaster of this scale will never strike our community, the reality is that it could – and information could be the difference between life and death.


The Caroline County Department of Emergency Services has a platform to provide this vital information directly to our residents – CarolineConnect.  But you may not get the message.  Phone service providers (land lines and cell phones) do not provide us with information, so your phone number may not be in our system.  That’s why it is absolutely essential to visit http://bit.ly/CCCodeRed to register all your phone numbers.  The process takes less than five minutes, and it allows you to customize your notification settings when you create an account.


Frequently Asked Questions:


What is CarolineConnect?

CarolineConnect is a free, direct emergency notification system that enables us to contact you with notices regarding severe weather events, imminent public safety situations, and other vital, potentially life-saving information. Notifications can be done on a county-wide scale, or honed down for specific geographic locations or special populations, such as those with disabilities.  Notifications are made by a call to your phone, and you’ll hear a pre-recorded message.  You can opt to receive messages via text and email too.  Think of it as 911 calling you in an emergency.



Who operates CarolineConnect?

The Caroline County Department of Emergency services manages the CarolineConnect system through a software platform called CodeRED.  Your privacy is a top priority, and neither we, nor CodeRED, will ever sell your phone number to third parties.


Why should I sign up?

They say information is power – and nothing is more powerful than knowing you are doing everything you can to keep your family safe.  Whether it’s information about a coming hurricane, or notice that the police are in active pursuit of a dangerous suspect in your neighborhood, you’ll want to know the information we share through CarolineConnect.  And if you change your mind (or your number), it’s easy to opt out or update your information online.



Where do I sign up?

You can visit http://bit.ly/CCCodeRed to sign up directly, or call our office at (410) 479-2622 to register.  You can reach us at eminfo@carolinedes.org or (410) 479-2622 with questions.



Anything else I should do?

Be sure to follow the Department of Emergency Services, Caroline County Government, and the Caroline County Sheriff’s Office on Facebook and Twitter for even more information.



Jennifer Farina, Administrative Coordinator

T: 410.479.0660, C: 410.819.1857



109 Market Street, Room 123

Denton, Maryland 21629


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